I just got an email from dBrand cancelling the Steam Machine companion cube shell.

They posted the rationale on reddit, /r/dBrand but for the good folks who don’t do reddit anymore, here’s their post:

"RIP Companion Cube

🚨 Announcement 🚨

As you’ve probably noticed, the Steam Machine Companion Cube was eviscerated from our website, YouTube, and other social media platforms last week.

The blunt version is that we made the Companion Cube without a license from Valve. Everyone who purchased a Companion Cube will have their refund issued by end-of-day. Everything else beyond this is just detail. If you want the full story, keep reading.

On November 12th 2025, the day the Steam Machine was announced, we put up a concept render and sign-up page to see if anyone would be interested in a Companion Cube enclosure. It went moderately viral, with over fifteen thousand people signing up to be notified in the first day. In the months that followed, we built the idea into something real without ever asking Valve if we could.

We’re going to regret that decision for a very long time.

Over the next seven months, we poured our souls into this project. More than a thousand hours went into engineering from our industrial design team. Forty-four sets of injection molding tools were developed, one for each of the cube’s sub-components. The entire product was redesigned from scratch more than once, just to get the way it cradles the console exactly right. We literally rented out a university campus to film the launch video. By the end, we were losing money on every $99 Poverty Cube sold, but it didn’t matter. This had turned into a passion project for the entire organization.

Unfortunately, being proud of the thing we made did not give us the right to make it.

We launched around 3am on Monday, June 22nd. Overnight, it became the second-fastest selling product in our 15-year history, behind only the Switch 2 Killswitch.

Shortly after, Valve’s legal team reached out. They stated that the Companion Cube is Valve intellectual property, for which dbrand does not have a license. They requested we take down the product and launch film immediately. This was entirely within their rights, and they were direct, fair, and respectful throughout.

We took everything down and made an appeal. We asked Valve whether there was any way to keep the project alive: properly licensed, with their blessing, on their terms. They said no. Given our backwards approach of building first and asking permission later, it was a fair answer.

That’s basically the whole story. We made something a lot of people were excited about, then incinerated our shot at bringing it to market. It’s a hard lesson to learn publicly.

It goes without saying, but we’ll say it regardless: Valve didn’t do anything wrong here. They built a game franchise a lot of people love and they alone get to decide how it’s used.

To everyone who was as excited about this project as we were: thank you, and sorry. Refunds are being issued today. If it hasn’t landed in your account by the end of this week, you know how to reach us.

To Valve: thank you for Portal, and sorry for the headache. We should’ve asked first."

  • Xerxos@lemmy.ml
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    1 day ago

    Why not ask for permission before you try to create it? It’s one of the few corporations where you can simply write a email to the CEO. Going ahead without permission is really shady.

  • Err(()).unwrap()@lemmy.world
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    2 days ago

    That’s literally what happened with the black PS5 shells. They used Sony’s trademark without permission, got a cease and desist, and didn’t learn a fucking thing from it. I’m sure they had the best intentions, but doing it twice was monumentally stupid.

  • mrmaplebar@fedia.io
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    2 days ago

    The blunt version is that we made the Companion Cube without a license from Valve.

    Well… that was pretty damn stupid, now wasn’t it? Were they under the impression that they could capitalize off of one of Valve’s biggest IPs without getting some kind of license or consent first? Who do they think they are, an AI company?

    • phonics@lemmy.world
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      2 days ago

      They did hold peoples money. If they invested it before returning it. They could have made a fair chunk of change. Perhaps that was the plan all along. Risky play though.

          • brognak@lemmy.dbzer0.com
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            9 hours ago

            Seriously, I had the Ghost case for my S25 and now Tank for S26 and they are hands down the best phone cases I have ever used.

            Ghost is just a solid fucking case, it feels great in the hand and held up great the entire time I had it.

            Tank though is spectacular. There’s so many small things that look stupid but make total sense when you actually hold it. The little finger wells on the back, the ridges along the edges, the way the buttons feel, just all add up to phone case perfection (imo).

          • WIZARD POPE💫@lemmy.world
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            9 hours ago

            Nah not really. Had one for my oneplus6 and it literally fell apart after 1 year. Still have the value of it in store credit. Have not had anything from them I wanted to buy for years though. Mostly because I stopped buying mainstream devices (too expensive for the fuckall you get).

  • officermike@lemmy.world
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    2 days ago

    Did they not learn from the PS5 dark plates? Why do they keep developing things without licensing or approval from rights holders? This seems like an easy lesson to learn. I imagine the engineering time and injection molds cost them a huge chunk of cash.

  • Deconceptualist@leminal.space
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    2 days ago

    Y’know when this was first prototyped I considered asking whether was licensed, but thought, “Nah, dbrand wouldn’t be that stupid, I’m sure they worked it out with Valve”. Heh. Too much faith on my part I guess.

    • captainlezbian@lemmy.world
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      6 hours ago

      Yeah, I’m seriously wondering how you get to that point without making sure you’re allowed to do the thing. Injection molding is a fuck ton of principal that you make up for in volume.

    • MyTurtleSwimsUpsideDown@fedia.io
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      But really good marketing. They got the emails of a bunch of people interested in Steam hardware, they got their name out there to folks like me who’ve never heard of them. They put out a sincere sounding apology, gave automatic full refunds, and in 18 months I’ll probably remember them as a trustable brand but forget it was because they did a dumbass copyright infringement.

    • ohshit604@sh.itjust.works
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      2 days ago

      Prefacing this by saying I know nothing about injection moulding. Couldn’t they still use the molds for when they do get a license just different designs?

      • captainlezbian@lemmy.world
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        6 hours ago

        They might be able to modify the molds to something legally distinct, but it’d be expensive and if they were already taking a loss on the desirable product it’s better to not throw bad money after good. I’d guess their actual best bet is to see if valve wants to buy all this off them to reduce their losses and their disposal/storage costs

      • Darkassassin07@lemmy.ca
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        2 days ago

        for when they do get a license

        We asked Valve whether there was any way to keep the project alive: properly licensed, with their blessing, on their terms. They said no.

        Valve’s refused to sell them a licence.

        There is no ‘when they do get a license’.

        Beg forgiveness instead of ask for permission is a gamble. dBrand lost the dice roll.

  • Mearcfara@lemmy.ml
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    2 days ago

    It’s cool that they copped to it as well as they did. I wouldn’t have expected that.

    • MinnesotaGoddam@lemmy.world
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      2 days ago

      Yeah. This is the kind of response (as far as i can tell: open, honest) that makes me want to buy something from that company in the future. Like, you legitimately can’t buy this kind of public relations. It sucks for the business, but doing the right thing by your customers gets you repeat customers. You can’t get brand loyalty through a commercial.

        • MinnesotaGoddam@lemmy.world
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          2 days ago

          This is true. Above is my initial reaction and I’ll leave it to show what it looks like when you get more info and reassess. Not so sure I trust the company, but I do appreciate the openness about them not getting the license.

          There’s a part of me that thinks they’re hoping their fans lean on steam, but steam is so much bigger, and both of them behaving reasonably at this juncture isn’t likely to get a witch hunt started.

  • Noxy@pawb.social
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    2 days ago

    Well that was dumb. But their handling of the fallout means I can point and laugh but also not feel any hesitation to buy other stuff from them if they release stuff I want.

    Their whole Ghost case debacle, which I did buy into, was similarly handled well, I’ve been happy with the free replacement I got from them for that and it’s been working great for a few years now.

    Dumbasses. But refunding and owning up is commendable, at least it seems to be from how they’ve framed it all.

    • filcuk@feddit.uk
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      2 days ago

      I wonder how much they’ve lost in total. So many hours, injection molds, and presumably good chunk of the production. Surprisingly careless!

      • jordanlund@lemmy.worldOP
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        2 days ago

        They mentioned they had 15,000 people sign up on day 1. With a $100 and a $130 option.

        Let’s say 80% picked the $130 choice and 20% the $100 choice:

        15,000 * .80 * $130 = $1,560,000
        15,000 * .20 * $100 = $300,000

        And that’s just day 1. They had 7 months of sign ups before ordering started.

        Edit: According to this site they had over 100,000 orders:

        https://www.engadget.com/2204117/dbrand-companion-cube-case-for-the-steam-machine-was-a-lie/

        100,000 * .80 * $130 = $10,400,000
        100,000 * .20 * $100 = $2,000,000

        So about 12.5 million in lost revenue not counting the engineering hours, prototyping, injection molding, etc. etc.

        Could be $15 million total. Dumbasses!

  • mlg@lemmy.world
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    2 days ago

    Not that I want to give dbrand any credit but this also seems like a stupid move for Valve.

    Why didn’t they just offer a license agreement if dbrand was willing to accept?

    Seems like a missed opportunity which the steam machine desperately needs right now.

    Even dumber, you’ll probably be able to find this on ali express or temu in a couple of weeks after some chinese brands make knockoffs anyway.

    Unless they already had some poor history with dbrand, seems kind of off character for Valve.

    • SavvyWolf@pawb.social
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      2 days ago

      Would you want to have a business relationship with someone with a “do things first, ask for permission after” attitude?

    • Westcoastdg@lemmy.ca
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      The real answer is boring. Think about the legal precedent that would be set, this would be seen as condoning anyone to go out, market and accept money for a representation of their IP without asking for permission beforehand, no legal team worth their salt is going to allow that. They don’t want to reward someone for doing things the wrong way from a legal standpoint. There’s also probably a potential fraud liability here, the same way trademark owners are required to legally pursue copycat brands to prevent customers from being defrauded

      • emeralddawn45@lemmy.dbzer0.com
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        2 days ago

        It wouldn’t set a legal precedent. Valve would still be well within their rights to shut down any other products that did something similar. If they signed a license agreement now everything would be fine and above board, and valve would still be able to do this exact thing to any other brands who did the same thing if they so chose.

        • Hasnep@lemmy.ml
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          2 days ago

          I think they just meant precedent, like it sets an example of how they treat copyright infringement.

    • Beetschnapps@lemmy.world
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      2 days ago

      Shooting from the hip: The enclosure could have been a thermal nightmare that valve didn’t want their name on.

    • Sylvartas@lemmy.dbzer0.com
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      If you let me put my tinfoil hat on for a moment, it may be because now they can gauge the community response and decide if they want to launch their own or “change their mind” and look like the good guys

      • Mister_Hangman@lemmy.world
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        2 days ago

        Then let them play off of what Beetschnapps said and back room ask Dbrand to fire off sets for them to test for thermal issues then if it doesn’t need any modifications come out swinging. Valve gets more money and looks like real aces.