• Tonynuggins@sh.itjust.works
    link
    fedilink
    arrow-up
    32
    ·
    12 days ago

    If you’re bored, report missing information and say the lake is wrong and that this will cause conflicts with street signs and directions for actual locations. May as well give them a bunch of support tickets that waste some amount of resources

    • jaybone@lemmy.zip
      link
      fedilink
      English
      arrow-up
      31
      ·
      12 days ago

      I’m sure after making this kind of change, they also have an automated system that redirects all related support tickets directly to the trash.

      • Bourff@lemmy.world
        link
        fedilink
        arrow-up
        31
        ·
        12 days ago

        Google has been sending support requests directly to the trash for at least 20 years, nothing new here

        • Pechente@feddit.org
          link
          fedilink
          arrow-up
          6
          ·
          edit-2
          12 days ago

          They even seem to have some automations for it. The route to my old apartment was shown wrong and delivery drivers almost always popped up on the wrong side of my building behind my backyard. I tried to fix this but my edits were automatically rejected as being malicious. That’s one reason I don’t use Google Maps for navigation anymore.

          Edit: Just checked again. It’s still wrong on Google Maps, still correct on Apple Maps.

        • Pungent Llama@lemmy.world
          link
          fedilink
          arrow-up
          3
          ·
          12 days ago

          It seems like the majority of Google products and features are built to support someone’s promotion effort. Once they are promoted or if they quit the company, no one else is around to support it and the product is eventually canceled. Thats why the list here is so long: https://killedbygoogle.com/. And good luck even getting through to a real person for support. Its bots all the way down.

      • eremophila@lemmy.zip
        link
        fedilink
        arrow-up
        1
        ·
        12 days ago

        Google would have learned from when they did this with The Gulf of Mexico and people submitted corrections/edits