I was in a similar boat just recently. Spectrum in lieu of Comcast. I figured anybody would almost certainly be better than Spectrum. It’s such a low bar, really. Boy was I wrong. Despite the attractive pricing and all the advantages of fiber, the fiber company, Clearnetwerx, was a total shit show. I’m talking about the basics, like, do what you say you’re going to do, make a plan in advance, make an appointment when you need to access the property, call your customer back when they leave a message. Stuff like that. I got so fed up that I canceled my service request. I’ll pay a bit more to avoid the headache of a clown car company. Maybe I’ll try again next year and see if they get their shit together.