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Joined 1 year ago
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Cake day: June 17th, 2023

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  • Pika@lemmy.worldtoADHDmemes@lemmy.worldWhy must it be at 4:00pm?
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    1 year ago

    No yea I totally understand why it happens, it’s just from a consumer POV it’s super annoying that it does. It basically forces the consumer to either take the day off, or to try to have it planned on an already scheduled day off and just do nothing that entire day.

    It used to be you could just call and they would give a limited time slot and you would just need to make sure someone was there at the scheduled time, now it seems everyone’s underhiring to maximize profit(somewhat understandable needs to make money somehow idle techs = loss salary) and techs are being forced to double or sometimes even triple dip.

    If it was properly formatted, the type of service call would be known ahead of time. Investigative type calls would be separated from actual work calls. a visit to see why the internet is down should not be coupled with service calls that require delayed work, if they show and it’s an easy fix then sure but, something that would cause a tech to miss their second service window should be a “hey, I believe X is the issue, but we need to schedule to have someone fix this…” or better yet… if you know that the person will be the third or fourth stop that day, not tell the consumer “yea the window is 8-8 could show up any time” that way the customer can do something on the day off. No point in having the person wait for a morning slot if it is likely not going to be available early morning.

    I would rather get given a percise time slot, and then get a call saying “hey im running early do you have the ability to be there earlier?” then wait all day and then around 6:30 PM they decide to finally show up. Waste of the consumers time.


  • Pika@lemmy.worldtoADHDmemes@lemmy.worldWhy must it be at 4:00pm?
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    1 year ago

    lol 4 PM, I wish it worked like that.

    I only get the “Your scheduled call will be between 8 AM and 8:30 PM, please be available during that time frame. Please note, due to increased call volume we are unable to designate anything other than a time block for the call, thank you for your understanding.” BS. Same with ISP/service tech installs and shipping packages.



  • with WFH it’s generally harder to analyze what areas the worker is struggling, and it also lacks the one on one with the worker. You can still technically do a video call or screen-share but, it’s harder to monitor the worker to verify that said mentorship is taking effect, without compromising the privacy of the worker and the system at hand. It’s possible to do but, you lose many tools such as constant monitoring of multiple under-performers at once that make it harder to actually monitor and mentor. This is without including that remote work is much harder to actually monitor work activity vs work productivity until it is too late(end of day, missed deadline, etc).


  • being devils advocate here, they probably are blinded by the reports of workers who are inefficient at remote work. I want remote work as much as the next guy, I am deeply passionate for it; but I can see why management teams would want inhouse. Easier to monitor and punish mentor the under-performers if you are physically present in the building. The higher ups don’t generally care about stats, they only care about what issues are being brought to their plate/causing more work for them… and the underperforming workers are a pretty big additional work for them.





  • I see why people use downvoting this way, especially since that was the norm on reddit which a good portion of the base fled from, I find the same issue I had with downvotes on reddit to apply here as well though. I try to advocate down votes to be not out of personal opinion, but a reflection that the content is either useless or harmful to the existing conversation. This allows posts that are actually useful and contribute to the discussion to exist even if they are unpopular to peoples opinion. Just because you don’t like the post, doesn’t mean the post isn’t true or useful, which is why I find that form of downvoting ideology to be harmful overall.

    That being said, I would find the parent comment you replied to as constructive to the conversation…Up until they started egging people on with “is getting people super angry” I wouldn’t call this being downvoted for not agreeing, I would call it being downvoted for not being constructive to the post at hand(as there’s no need to actively try to get people to rage at you with a post like that)



  • I’m not 100% sure where the confusion is coming from so I apologize in advance for the ignorance. Yea universal as in you can do everything there. I’m not sure how the term universal would mean there can only be one. It would be counter productive to the freedom of the internet to have it that way. I would prefer to be able to access everything from one app. Would save a buttload of space on my phone and would make things universally easier by having the same interface across everything. I would prefer it to not be twitter since the platform sucks, but I wouldn’t be against something like that and thats the wonderfulness of the internet, you can have more than one service doing the same thing.

    The term universal and distinct are not mutual, unless I misunderstood the definition of universal somewhere

    A good example of this would be pideon, I used to use that as a service to be able to access XMPP, IRC, Skype (back in the day), and google chat. Universal app that could be used for all my social needs, without having a monopoly.








  • Pika@lemmy.worldtoAsklemmy@lemmy.ml*Permanently Deleted*
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    1 year ago

    some sites like Walmart are removing the password requirement completly in favor of OTP, mcdonalds does the same, you type your email/phone number it sends you a link and you click the link to gain access. I wouldn’t recommend that for a bank site but, a low risk site? why not.