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Joined 4 months ago
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Cake day: November 30th, 2025

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  • What he is saying is, while a lot of the phone calls you got were answered with the KB, this doesn’t reflect the people who didn’t call because they used the KB. For that, you would need to track total sales, new customer intake, volume over time, etc. It’s quite possible you could have customers who got a KB reply from your support staff in a timely manner and decided if it was that easy for you to get an answer to them, it would be worth it for them to try it before calling next time.

    Of course, the reality is quite likely that the main users of the knowledge base you built was the support team, which still isn’t a loss.




  • GreyEyedGhost@piefed.catomemes@lemmy.worldLmao
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    16 days ago

    I liked the office overall, but the first season and a half was almost physically painful at times. They really toned down the schadenfreude at that point and pivoted Michael to being inept but lovable. The last season or so was all over the place.




  • The current solar panel system of the ISS weights about 8 tonnes, the Falcon Heavy can deliver 63 tonnes to LEO. That’s about 715 launches of the Falcon Heavy, assuming space solar panel W/kg hasn’t improved since then, that Starship never becomes commercially viable, and doesn’t include batteries, cooling, or the working components. This still isn’t in the range of feasible for a data center, but could be an option for microgravity industry. The value of a more successful or precise silicon crystal production method, for instance, may make it worthwhile.








  • A lot of these products used to be good. 25 years ago, Outlook was the only option for mail and calendar because they worked well and nothing else was as simple or integrated. Windows XP brought an enterprise-class OS with true multitasking to the consumer. MSN messenger didn’t have all the features of Teams, but it was a serious contender in the IM space. And now, I have Outlook every now and then telling me I have new mail but I cant see it until I restart the app, Windows gets shittier and more intrusive every day, and Teams on Android cant send me a notification about an upcoming meeting until the meeting actually starts, if I get a notification at all. I also wonder how they ended up this way given they were class leaders just decades ago.

    Now if we can get alternatives that don’t have all the problems of Microsoft at its heyday, let alone now, that would be amazing. I already have my console alternative, just a few more pieces.





  • I would also say it is S tier for the task it is designed for. My class went camping once and one of my classmates brought one of these with canned pie filling. This led to an arrangement where I would start a fire in the morning while they were all huddled in their sleeping bags, and they would make me pies while keeping warm in front of the fire. I’d say I had the better end of that bargain because I both got to make fires and eat pies, but they also seemed happy with the arrangement.