Oh Jesus… It’s not about how many you interact with it’s the scale. A companies tech team is a fraction of the size of the call center.

Call center software is an outlier. Just that massive multiple billion dollar software industry. I mean who even uses Salesforce right?

But you were assuming people weren’t hourly. So you were assuming you could have people work forced overtime, skilled workers, with nothing going wrong? Oh boy, bold management tactic.