Plex, the free streaming app, laid off approximately 20% of its staff, TechCrunch has learned, which will affect all departments, including the Personal Media teams.

“This is by far the hardest decision we’ve had to make at Plex,” CEO Keith Valory said in a statement. “These are all wonderful people, great colleagues, and good friends. But we believe it is the right thing for the long-term health and stability of Plex.”

The streaming app gives users a single destination to upload and organize content (video, audio and photos) from their own server while also allowing them to stream it via mobile app, smart TV or desktop.

In recent years, however, Plex has invested in free, ad-supported streaming (FAST) and live TV offerings. The FAST market has become saturated as many companies have entered the space. Plus, the overall advertising industry has taken a hit, making it harder for companies to earn enough revenue.

Valory noted in his statement that the company was significantly impacted by the slowdown. “While we adjusted our business plan last year after the shift in equity markets to get us back on a path to profitability without having to cut personnel expenses, the downturn in the ad market in Q2 put significantly more pressure on our business and ultimately it became clear that we would need to take additional measures in order to maintain a confident path to profitability within the next 18 months,” he said.

He added that the company is still expected to see 30% growth this year.

According to a Slack message from Valory, obtained by The Verge, which first reported the layoffs, Valory noted that 37 employees would be impacted.

Additionally, it seems that Plex may have had another round of layoffs earlier this year. Five months ago, a former account executive posted on LinkedIn that they were “affected by company layoffs.”

As of January, the company had 175 employees, and its revenue was in the double-digit millions.

Updated 6/29/23 at 12:10 p.m. ET with a statement from CEO.

  • Vaseline@lemmy.world
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    1 year ago

    Or we could all switch to an Open Source alternative, Jellyfin, and either donate what you’d normally pay Plex or just enjoy it for free. I’ve never used Plex and started with Jellyfin. It’s gotten the job done thus far

    • sunbeam60@lemmy.one
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      1 year ago

      It’s the app ecosystem for plex that keeps me there. There’s an app for my LG tv, an app for my in-laws’ Roku etc.

      • Vaseline@lemmy.world
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        1 year ago

        Yes you’re right, Jellyfin isn’t on many platforms but I’m pretty sure they have an app for LG and Roku (Clients here). Although the LG app isn’t the best from what I remember. What I usually do is use an Amazon fire stick with Tailscale for my family and it’s been working well. But also as popularity increases others will be able to contribute more and the apps will become better.

    • MonkCanatella@sh.itjust.worksOP
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      1 year ago

      I’ve never paid plex but just seals the deal. They obviously can’t be trusted to handle the money I give them properly. I wish Jellyfin was a litte more fullybaked though. The app for appletv is really bad

      Edit:

      Due to some maximally pedantic comments from @SaltySalamander@lemmy.fmhy.ml , I should clear something up. I’ve never paid plex. I can’t trust them to handle the money I give them hypothetically. This doesn’t mean that i’ve both not given them money and given them money. This means that in the case in which I did give them money, I wouldn’t trust them to handle it properly, given the rounds of layoffs happening there

          • CarbonatedPastaSauce@lemmy.world
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            1 year ago

            Let’s try combining your statements and see if that clears it up.

            “They can’t be trusted to handle the money I’ve never paid them.”

            • MonkCanatella@sh.itjust.worksOP
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              1 year ago

              That still doesn’t make any sense. I never said I paid them. What I think happened is you believed to have found some contradiction in what I said and felt so clever about it you had to run to your keyboard lest you forget just how clever you were.

              It’s possible that in your rush to feel clever, you forgot to understand the english language. Happens a lot with people who have something to prove. Is it possible you read the sentence “They obviously can’t be trusted to handle the money I give them properly.” and took it as a tacit statement that I had given them money? To say that someone or some entity cannot properly handle the money I give them does not mean I gave that person or entity money. It means that should I give them money, they wouldn’t handle it well, thus I’m not going to. I can understand if english isn’t your first language, but this is a very typical construction. One should be able to understand it by the fifth grade. Hope that clears up any confusion. if it doesn’t help I highly recommend taking a break from the internet while you brush up on your reading comprehension

    • jonne@infosec.pub
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      1 year ago

      How does jellyfin compare to Kodi and Emby? I’ve been using Emby for the last couple of years and it’s fine, but I wonder if I’m missing out on any features.

      • ilovetvshows@lemmy.ml
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        1 year ago

        Jellyfin came out of Emby if I am not wrong. Something like they took the open source parts and created jellyfin and then improvised upon that.

  • Landmammals@lemmy.world
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    1 year ago

    It seems like in the last few years the company’s focus has primarily been on adding things to Plex that I do not want as part of Plex. And not adding the audiobook support that I do want.

    • Threeme2189@lemmy.world
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      1 year ago

      Look up audiobookshelf if you’re willing to mess with docker a bit and forward a port or two. It’s open source and does a, wonderful job.

    • Threeme2189@lemmy.world
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      1 year ago

      Look up audiobookshelf if you’re willing to mess with docker a bit and forward a port or two. It’s open source and does a wonderful job.

  • jmanes@lemmy.world
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    1 year ago

    I used Plex for years, and it is the superior product (if you pay) compared to Open Source alternatives. However, after seeing Plex’s recent incentive pivots and looking for investors I jumped shipped to Jellyfin. The thermometor of enshittification is indicating that Plex is on its way out.

    Folks who haven’t looked at alternatives yet, do so now.

  • demesisx@lemmy.world
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    1 year ago

    Why the fuck is Plex even a company? Attention venture capitalists: Get your money grubbing fingers the fuck off decent technologies that should in no way be tied to profit-seeking. We live in a dystopian hellscape.

  • neo (he/him)@lemmy.comfysnug.space
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    1 year ago

    Jellyfin NEEDS a plexamp tier music streaming app for me to consider moving unless plex completely self-owns harder than Twitter and reddit combined

  • Bear@sh.itjust.works
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    1 year ago

    Wow, it’s almost like those free channels the put all over my Plex that nobody wants was was a bad investment. Still love Plex as a service but I find it hard to see any value in FAST.

      • Bear@sh.itjust.works
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        1 year ago

        I use Apple TV, something about needing a third party proprietary app makes it seem cobbled together compared to Plex, especially with that app being freemium. Maybe someday they will have a dedicated app. Last time I looked (probably a year ago) they didn’t have a system for ratings to make a kids account, has that been added?

          • MonkCanatella@sh.itjust.worksOP
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            1 year ago

            I have swiftfin. I’ve made bug reports etc, they’re like “ok yeah maybe next year.” Literally two updates in 2 years

            • priapus@sh.itjust.works
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              1 year ago

              It’s an open source app made by a non profit group. If you want to get things fixed consider a bounty or donation. Open source developers tend to not have an interest in developing for such a closed ecosystem, especially considering it charges them to distribute their apps.

  • capital@lemmy.world
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    1 year ago

    Shit. I’d have moved to Jellyfin already if they had an Apple TV client. If they go under I might have to get a 2nd set top box just to run JF.

  • FrankTheHealer@lemmy.ml
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    1 year ago

    Unfettered Capitalism breeds emshitification.

    Why build and keep a great product when shareholders will always push for more growth and higher revenue. Even if that means laying off your best devs and pissing off users.

  • fixmycode@feddit.cl
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    1 year ago

    I don’t have anything bad to say of Plex as a company, and I wish them luck on their endeavor, but if they ever fall, I just hope they open source their software…

    • SkyNTP@lemmy.ml
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      1 year ago

      This a 1/1000 likely outcome. Bankrupted companies will typically sell assets including IP and software to other companies to pay creditors (which excludes open sourcing them). And well before bankruptcy, any financial issues will cause Plex to be modified to support shitty monetization to the point that you won’t want the source code amyway.

      Sorry for the bad outlook, better that you be ready than to hope for a unicorn.

    • Kronusx12@lemmy.world
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      1 year ago

      Jellyfin would be fine for “just me”. Unfortunately I need the media server to be super simple, so that the rest of my house can navigate without issues. Unfortunately IME Jellyfin is not there… yet.

      I love it’s growth and I keep a close eye, but I’m still mainly using Plex for now. I run Emby and JF alongside it as well. As it currently stands, I think from an end user perspective it’s Plex > Emby > Jellyfin, but I’m looking forward to the day I can fully move to JF.

      That said, I think they’re all getting really close.

      • bananaWorld@lemmy.world
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        1 year ago

        Where do the users in ur house struggle? My family loves it. I was able to remedy all of their complaints with shitty band-aid fixes, but they work and they like and use it.

        • Kronusx12@lemmy.world
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          1 year ago

          The biggest thing was syncing watch states across multiple servers. We have access to a number of Plex servers and it’s super simple to have the state of each episode synced & saved so you don’t need to think about it.

          I tried a few plugins for Jellyfin but could never quite get there.

          Outside of that we’ve had some other smaller issues. Not to be rude but the Android TV app is… bad. We have a lot of issues trying to fast forward / rewind in the app. Many times fast forwarding completely freezes playback, but if I fast forward to a point, hit back to go back to the episode page, then hit “resume from <time>” it works great. So jumping from minute 1 to minute 10 doesn’t work, but going from min 1 to min 10, closing the episode, then hitting “Resume from minute 10” works great.

          It’s a lot of small frustrating things like that. However, Jellyfin definitely has its upsides. It plays high bitrate / high res files more smoothly than Plex for sure, both from a local and remote network. I’m not against it, it just feels more like “something for a tech guy” and less like “something for the whole family” right now to me. I look forward to the day I can switch without concern though. </time>

  • gobbling871@lemmy.world
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    1 year ago

    Valory noted in his statement that the company was significantly impacted by the slowdown.

    He added that the company is still expected to see 30% growth this year.

    Which is which?